Privacy Policy

Flourishing Hope, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy
explains how your personal information is collected, used, and disclosed by Flourishing Hope, LLC.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”)
alongside our application, Flourishing Hope, LLC. By accessing or using our Service, you signify that you
have read, understood, and agree to our collection, storage, use, and disclosure of your personal information
as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are
referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to
identify your browser, provide analytics, remember information about you such as your language
preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Flourishing Hope, LLC,
(1968 S Hill Top Dr, Cottonwood AZ 86326), that is responsible for your information under this Privacy
Policy.
Country: where Flourishing Hope, LLC or the owners/founders of Flourishing Hope, LLC are based, in
this case is United States of America.
Customer: refers to the company, organization or person that signs up to use the Flourishing Hope, LLC
Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can
be used to visit Flourishing Hope, LLC and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol
(IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be
used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by Flourishing Hope, LLC or are under
contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information —
including a personal identification number — allows for the identification or identifiability of a natural
person.
Service: refers to the service provided by Flourishing Hope, LLC as described in the relative terms (if
available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and
others who provide our content or whose products or services we think may interest you.
Website: Flourishing Hope, LLC’s site, which can be accessed via this URL: flourishinghopellc.com
You: a person or entity that is registered with Flourishing Hope, LLC to use the Services

This Privacy Policy was created with Termify.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to
our newsletter, respond to a survey or fill out a form.

Name / Username
Phone Numbers
Email Addresses
Mailing Addresses
Billing Addresses
Debit/credit card numbers
Age

When does Flourishing Hope, LLC use end user information from third parties?

Flourishing Hope, LLC will collect End User Data necessary to provide the Flourishing Hope, LLC services to
our customers. End users may voluntarily provide us with information they have made available on social
media websites. If you provide us with any such information, we may collect publicly available information
from the social media websites you have indicated. You can control how much of your information social
media websites make public by visiting these websites and changing your privacy settings.

When does Flourishing Hope, LLC use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your
email address to us to show interest in becoming a Flourishing Hope, LLC customer, we receive information
from a third party that provides automated fraud detection services to Flourishing Hope, LLC. We also
occasionally collect information that is made publicly available on social media websites. You can control
how much of your information social media websites make public by visiting these websites and changing
your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as
advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or
whose products or services we think may interest you. We may also share it with our current and future
affiliated companies and business partners, and if we are involved in a merger, asset sale or other business
reorganization, we may also share or transfer your personal and non-personal information to our
successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as
hosting and maintaining our servers and the website, database storage and management, e-mail
management, storage marketing, credit card processing, customer service and fulfilling orders for products
and services you may purchase through the website. We will likely share your personal information, and
possibly some non-personal information, with these third parties to enable them to perform these services for
us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties
such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may
be used to estimate general location and other technographics such as connection speed, whether you have
visited the website in a shared location, and type of the device used to visit the website. They may aggregate
information about our advertising and what you see on the website and then provide auditing, research and
reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement
officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond
to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the
safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to
otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

Flourishing Hope, LLC will collect personal information that you submit to us. We may also receive personal
information about you from third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information
and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer
service requests and support needs)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your
participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option
that is included in the respective email. We only send emails to people who have authorized us to contact
them, either directly, or through a third party. We do not send unsolicited commercial emails, because we
hate spam as much as you do. By submitting your email address, you also agree to allow us to use your
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email address for customer audience targeting on sites like Facebook, where we display custom advertising
to specific people who have opted-in to receive communications from us. Email addresses submitted only
through the order processing page will be used for the sole purpose of sending you information and updates
pertaining to your order. If, however, you have provided the same email to us through another method, we
may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe
from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Flourishing Hope, LLC to you and fulfill the
purposes described in this policy. This is also the case for anyone that we share your information with and
who carries out services on our behalf. When we no longer need to use your information and there is no
need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our
systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you
place an order or enter, submit, or access your personal information. We offer the use of a secure server. All
supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Payment gateway providers database only to be accessible by those authorized with
special access rights to such systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on
file. We cannot, however, ensure or warrant the absolute security of any information you transmit to
Flourishing Hope, LLC or guarantee that your information on the Service may not be accessed, disclosed,
altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Flourishing Hope, LLC is incorporated in United States of America. Information collected via our website,
through direct interactions with you, or from use of our help services may be transferred from time to time to
our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted
anywhere in the world, including countries that may not have laws of general applicability regulating the use
and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you
voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the Flourishing Hope, LLC Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your
information. However, neither people nor security systems are foolproof, including encryption systems. In
addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we
use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If
applicable law imposes any non-disclaimable duty to protect your personal information, you agree that
intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Flourishing Hope, LLC collects
depend on your relationship with Flourishing Hope, LLC. Personnel may update or correct their information
as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable
information as follows. You can contact us in order to (1) update or correct your personally identifiable
information, (2) change your preferences with respect to communications and other information you receive
from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to
the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will
have no effect on other information that we maintain, or information that we have provided to third parties in
accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your
privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your
identity before granting you profile access or making corrections. You are responsible for maintaining the
secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the
information you have provided to us from our system. The need to back up our systems to protect
information from inadvertent loss means that a copy of your information may exist in a non-erasable form
that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal
information stored in databases we actively use, and other readily searchable media will be updated,
corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically
practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do
so by contacting the organization of which you are a customer.

Personnel

If you are a Flourishing Hope, LLC worker or applicant, we collect information you voluntarily provide to us.
We use the information collected for Human Resources purposes in order to administer benefits to workers
and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with
respect to communications and other information you receive from us, or (3) receive a record of the
information we have relating to you. Such updates, corrections, changes and deletions will have no effect on
other information that we maintain, or information that we have provided to third parties in accordance with
this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of
all or substantially all of the assets of Flourishing Hope, LLC or any of its Corporate Affiliates (as defined
herein), or that portion of Flourishing Hope, LLC or any of its Corporate Affiliates to which the Service relates,
or in the event that we discontinue our business or file a petition or have filed against us a petition in
bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms
of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For
purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly
controls, is controlled by or is under common control with Flourishing Hope, LLC, whether by ownership or
otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those
Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of United States of America without regard to its conflict of laws
provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute
arising between the parties under or in connection with this Privacy Policy except for those individuals who
may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of United States of America, excluding its conflicts of law rules, shall govern this Agreement and
your use of the website. Your use of the website may also be subject to other local, state, national, or
international laws.

By using Flourishing Hope, LLC or contacting us directly, you signify your acceptance of this Privacy Policy.
If you do not agree to this Privacy Policy, you should not engage with our website, or use our services.
Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy
Policy that do not significantly affect the use or disclosure of your personal information will mean that you
accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you
visit our site and how it’s being used. By using our Flourishing Hope, LLC, registering an account, or making
a purchase, you hereby consent to our Privacy Policy and agree to its terms

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not
operated or controlled by Flourishing Hope, LLC. We are not responsible for the content, accuracy or
opinions expressed in such websites, and such websites are not investigated, monitored or checked for
accuracy or completeness by us. Please remember that when you use a link to go from the Services to
another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other
website, including those that have a link on our platform, is subject to that website’s own rules and policies.
Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Flourishing Hope, LLC uses “Cookies” to identify the areas of our website that you have visited. A Cookie is
a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to
enhance the performance and functionality of our website but are non-essential to their use. However,
without these cookies, certain functionality like videos may become unavailable or you would be required to
enter your login details every time you visit the website as we would not be able to remember that you had
logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable
Cookies, you may not be able to access functionality on our website correctly or at all. We never place
Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this
action may block our essential cookies and prevent our website from functioning properly, and you may not
be able to fully utilize all of its features and services. You should also be aware that you may also lose some
saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different
browsers make different controls available to you. Disabling a cookie or category of cookie does not delete
the cookie from your browser, you will need to do this yourself from within your browser, you should visit your
browser’s help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this
confidential information will be stored in the most secure manner possible.

Kids' Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable
information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your
child has provided Us with Personal Data, please contact Us. If We become aware that We have collected
Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to
remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that
they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for
example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to
review them before they go into effect. Then, if you continue to use the Service, you will be bound by the
updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete
your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and
other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that Flourishing Hope, LLC shall not be responsible for any Third-Party
Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality,
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decency, quality or any other aspect thereof. Flourishing Hope, LLC does not assume and shall not have any
liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use
them entirely at your own risk and subject to such third parties’ terms and conditions.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we
collect and how we use it, the categories of sources from whom we collect Personal Information, and the
third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law.
You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the: (1)
categories of Personal Information we collect, use, or share; (2) purposes for which categories of
Personal Information are collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we have collected about you.
Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete Personal
Information about you that we have collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the
categories of sources from whom we collect Personal Information, and the third parties with whom we share
it, which we have explained above.

CalOPPA users have the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding the: (1)
categories of Personal Information we collect, use, or share; (2) purposes for which categories of
Personal Information are collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we have collected about you.
Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account and we will delete Personal
Information about you that we have collected.
Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal
data.